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  • faq

What is One+One?

One+One is an environmental mobile and web platform that empowers citizens, corporations, non-profit organizations, educational institutions, cities and federal agencies to clean-up the planet, think crowd cleaning and real time metrics for litter removal. People post trash pictures with data (name of the trash i.e. bottle, material i.e. plastic, brand, quantity). These posts are published on the One+One web site and are displayed on a global map.

Do I need anything special to use it?

You need to download the One+One mobile app on the App Store.

What is a clean-up?

A clean-up is the action of a user picking-up a trash, documenting its action (picture + data generated by the One+One app) and discarding or recycling it.
All clean-up are published on the One+One website and are displayed on a global map.
Spread the Blue! with the One+One app.

Why do I need to add data to a picture of trash?

The One+One team wants to raise awareness about littering; the only way to do it is with facts. Each time a user is doing a clean-up we save the location, the type of trash, the weight, the quantity, the material and the brand. With all those data we are able to create live statistics about littering and also involve the brands to help us clean-up the planet and Spread the Blue!

How to add multiple trashes to a clean-up?

If you take a picture with multiple trashes, you can add as many trash as you want with all their detailed information with the add trash button at the bottom of the ADD INFORMATION screen.

How to enter a large quantity for a trash?

Tap on the quantity field to display the entry panel and input the desired quantity by selecting numbers in the scroll-down menu.

How to edit a clean-up?

A clean-up is editable only before it is saved.
To edit, switch from the save screen to the add information screen by swiping right. Once on the add information screen, you can edit your item. To edit the picture, tap on the picture and you will be prompt to Take Photo or Choose Existing. Enter your new picture, you are done.
To edit a location, tap on the edit button, then tap on Edit Location, use the search to find an existing nearby location or create a custom location.
To remove an item, tap on the edit button, then tap on Remove Item, the list of item(s) will display, tap on the item you want to delete, tap on Delete to remove from the list.

How to delete a clean-up?

Tap on the Menu icon, then tap DELETE CLEAN-UP, tap on a target on the map it will open the detail of the clean-up and a delete button. Tap the delete button.
Note: you can only delete your own clean-up.

What happens when I use the One+One app as a guest?

When you use the One+One mobile app as a guest all your clean-ups are added to the One+One account. If you want to keep track of your clean-up actions you need to register on One+One.
You can create a One+One account or sign up either with your Facebook or Twitter accounts.

What happens to my clean-up data when I delete my account?

When you delete your account all your clean-up data are added to the One+One general account, your user name will be replace by One+One and no personal information will be viewable.

How One+One calculate the weight of a trash?

If you weight a trash yourself you might find a different value of what is indicated in the One+One app. It's because we are using average values in our database, for example we have weighted 10 different 12 fl oz. beverage cans and calculated the average weight. The weight of a trash can be different from one brand to another (packaging, thickness of material).

I found a trash not listed in the One+One app?

If you found a trash that doesn't exist yet in the One+One trash list, please submit an email with a picture and the name of the trash to contact@oneplusone.io. We will add it in our database.

I found a trash but the brand doesn't exist in the One+One app?

Brand names are optional when posting clean-ups. But if you want you can submit by email a new brand name to contact@oneplusone.io. We will add it in our database.

Where can I find out more information about One+One's Terms of Service?

One+One's Terms of Service are posted on the website.

How do I submit a complaint about copyright, impersonation, trademark, or other Terms of Service issues?

Review our Terms of Service section to find out what constitutes a violation, and how to go about fixing a related problem.